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  • Call Now:(305)814-4461
  • Sales Email:sales@qnetww.com
  • Support Email:support@qnetww.com
  • address11401 SW 40TH ST Miami, FL 33165

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Maximize Productivity with our Maintenance Plans

As technology grows and expands so does the network in your office. Eventually you add Internet Service to share the Internet among the computers in the office; Wi-Fi Wireless Router, you add more computers maybe even a laptop, or a printer to share across the network. All of the sudden you realize that your business can't function correctly if something goes wrong..

Your business depends on your network and computers to work when you and your employees need it the most. Down time can cost you money and loss of precious time, loss of data, maybe even customers. With Quantum Networks all of these problems are dealt with quickly so that your business can grow without technology issues getting in the way.

• All computers included in the maintenance agreement have unlimited remote support. This way anytime one of these computers has any problems we can connect right away and correct the problem.

• If you need to install any programs or have computing questions there is no need to worry, all of this is included in the maintenance agreement. This also includes updates to your existing software.

• In order for us to setup the maintenance on the computers and configure your network, there is a onetime setup fee of $130.00 for all the workstations. And $80 per server.

• Included with the agreement we will include 1 emergency call per month which means that if we can’t fix the problem remotely and we have to go out to your office you can request service immediately. This is a savings of $90.00.

• Our billing is simple. You can pay your monthly maintenance plan with the following credit cards: Visa, MasterCard, and American Express.

• This agreement is not a contract and you can cancel at any time. You can also add or remove computers to the maintenance agreement as you need

• We will customize the maintenance agreement to fit your business needs. So that we can help your business run as smooth as possible.

• When we have to take a computer to reprogram, we normally bring it back the next business day, if circumstances do not permit this and we will take more than 2 days to return your computer, then we will leave your company a loaner computer or laptop so that your employee can continue to work.

Please keep in mind that computer support is only for the computers included in the maintenance agreement. Thank You.

All labor outside of the maintenance plan is billed at $65 per hr or per job. For example reprogramming a computer has a flat cost of$180.00 instead of $65 per hr

¿Wouldn’t you like to have more reliable computers and minimal down-time?

We make sure down time is a rare occurance. Wondering how? We remotely connect to your computers at your office and do all of the updates and maintenance they will need. We can even install software that you might need updated. We can do all of this without interrupting your employees or your work, we perform maintenance on your computers after your business hours, this way your systems are rarely down.

 

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Server Maintenance Info

Review Audit logs Tasks

1. Check application log for warning and error messages for service startup Errors, application or database errors and unauthorized application Installs

2. Check security log for warning and error messages for invalid logons, Unauthorized user creating, opening or deleting files

3. Check system log for warning and error messages for hardware and Network failures

Tools Used – WindowsEvent Viewer

Perform/verify daily backup

• Run and/or verify that a successful backup of system and data files has completed
• Run and verify Hard Drive Raid consistency checks for mirrored drives

Tools Used– NTI Shadow Backup and Restore Software / Windows Dos Shell CHKDSK Command

Track/monitor system performance and activity

• Check for memory usage
• Check for system paging
• Check CPU usage

Tools Used– Windows built in Task Manager /System Monitor software

Check All Hard Drives

• Check for errors and free space on any of the hard drives
• Keep Data optimized on hard-drives

Tools Used –Windows built in Disk Defragmenter / Disk Management / Disk Quotas

Update Anti-Virus signature file

• Download and install current Anti-Virus signature files

Run Anti-Virus scan on all hard-drives

• Scan all hard-drives using current Anti-Virus signature files

Check Vendor Websites for Patch Information

Check vendor websites such as Microsoft, Sun, HP, Oracle, etc. for New vulnerability information including patches and hotfixes this is done for Java, Flash, and Adobe. This includes third party software on the system such as QuickBooks or programs that the company uses. Also keep the server updated with the latest security patches.

Workstation Maintenance Info

Check for Malware

• Run a complete scan for any spyware or malware that may have been installed on the system

Tools Used – Malwarebytes Software

Delete all Temporary Internet Files and Cookies

• Clean up all temporary internet files on the workstation
• Remove all Cookies from default browser
• Check visited history to look for any websites visited that are not allowed by the
company or could cause harm to the system or network.

Tools Used–Windows Internet Explorer / Internet Options

Track/monitor system performance and activity

• Check for memory usage
• Check for system paging
• Check CPU usage

Tools Used– Windows built in Task Manager /System Monitor software

Check All Hard Drives

• Check for errors and free space on any of the hard drives
• Keep Data optimized on hard-drives

Tools Used –Windows built in Disk Defragmenter / Disk Management / Disk Quotas

Update Anti-Virus signature file

• Download and install current Anti-Virus signature files

Run Anti-Virus scan on all hard-drives

• Scan all hard-drives using current Anti-Virus signature files

Check Vendor Websites for Patch Information

Check vendor websites such as Microsoft, Sun, HP, Oracle, etc. for New vulnerability information including patches and hotfixes this is done for Java, Flash, and Adobe. This includes third party software on the system such as QuickBooks or programs that the company uses. Also keep the workstation updated with the latest security patches for the operating system.

Our Maintenance Features

Help When You Need It

Always ready to serve

One of the best things about the internet is that it allows us to connect remotely to your computer or server right away and take care of any issues you may have. This not only saves you time but it will save you money by preventing long down times. When your server or workstations are down you or your employees cannot get work done.

Protecting Your Data

Back-ups will save your business

Our goal is to prevent and minimize any data loss. Your business data is priceless and we understand that. This is why we take great care in making sure all your information is backed up and protected.

Down-time Prevention

Your time is money

By connecting remotely at night and keeping your computers optimized we can prevent down-time during the day when you need it most, and with just a phone call or email we can connect and take care of most software issues. If we can’t fix it remotely we will go out to your office and take of the problem.

Taking Care of Your Business is our Priority

Keeping your computers and network running smoothly is our goal. We go through many steps to make sure when you come in to work the computers are ready when you are.

If problems arise during your work day you don’t have to worry, we are just a call away. We will connect and take of the problem so you can get back to what’s important.

RUNNING YOUR BUSINESS.

Need Help? Call Us Today (305) 814-4461 or Email Us support@qnetww.com

Our Plans

WORKSTATION PLAN

$ 45.00 / Mo

Per computer
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  • Unlimited Phone Support
  • 1 Emergency Call Monthly
  • Weekly Updates and Security scans
  • Daily Backups to Server
  • Keep Computer Optimized
  • Check all logs and correct errors
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FILE SERVER PLAN

$ 115.00 / Mo

Per Server
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  • Daily Backups
  • Optimize Performance and Security
  • Install all updates and security patches
  • Check all drives and Event Viewer
  • Correct any Log warnings and errors
  • Run and/or verify backups, and raid consistency
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EXCHANGE SERVER PLAN

$ 130.00 / Mo

Per Server
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  • Daily Backups
  • Optimize Performance and Security
  • Install all updates and security patches
  • Run and/or verify backups, and raid consistency
  • Correct any Log warnings and errors
  • Check all drives and Event Viewer
  • Maintain and update Exchange 2010 or 2016 Software
  • Support for Email services and accounts
Order Now